Refund will be provided only before your order (saliva collection kit)dispatch from our end(Gene-Thing).

No Refund will be provided in the following events:

  • If the Kit is used before or not in conformance of the instructions provided on the Instruction video.
  • If the Kit is damaged at the time of use.
  • If the Kit is provided to Gene-Thing without the duly signed consent form provided with the Kit.